Frequently Asked Questions
Everything you need to know about our products, shipping, and mission.
What materials are used in your apparel collection?
We prioritize comfort and durability, using premium materials such as 100% combed ring-spun cotton and high-quality tri-blends. Each garment is selected to ensure it feels as good as it looks while honoring the Tree of Life mission.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please contact our support team to initiate a return label.
Do you offer international shipping?
Yes, we ship our apparel and resources worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Tree of Life apparel?
To preserve the quality of the prints and fabric, we recommend machine washing your items inside out in cold water and tumble drying on low heat. Avoid ironing directly on the printed designs.
Are your products ethically sourced?
Absolutely. We partner with manufacturers who adhere to strict fair-labor practices and ethical production standards, ensuring that every piece of clothing reflects the values of the Tree of Life Bible Society.